Social Media Shopping in Switzerland

In Switzerland, there is a discernible upward trend in the adoption of social media platforms, notably Facebook and Instagram, for buying fashion items. Recent research indicates that approximately 35% of Swiss online shoppers now resort to social media channels for their purchasing decisions [33], a statistic in line with the national average. This surge underscores the escalating influence of social media on the e-commerce landscape, particularly within the domain of fashion retail. Delving into the data presented by Dagorà Lifestyle Innovation Hub, it’s evident that social media shopping is not just a trend but a habit ingrained in the routines of frequent online shoppers. A remarkable 58% of these dedicated e-shoppers engage in purchasing items through social media platforms, highlighting a clear correlation between frequent online shopping and social media adoption [33].

Facebook’s Cross-Generational Dominance Explored

Facebook has somewhat solidified its role as the predominant social media platform for online shopping, boasting an impressive overall usage rate of 35% [34]. However, delving deeper into the generational breakdown reveals an intriguing nuance. Amongst the various age groups, Generation Y emerges as the vanguard, with a substantial 40% of individuals within this cohort relying on Facebook for their online fashion purchases [33]. This statistic not only underscores the enduring relevance of Facebook but also highlights its remarkable adaptability, transcending generational boundaries and resonating across diverse demographics. This cross-generational dominance suggests that Facebook has successfully positioned itself as a versatile and reliable platform, catering to the preferences and shopping habits of a wide spectrum of users. The platform’s ability to maintain its popularity, particularly among the tech-savvy Gen Y, speaks volumes about its capacity to evolve and align with the evolving needs of the digital consumer.

Instagram’s Visual Appeal: A Captivating Force Among Younger Audiences

In parallel to Facebook’s widespread influence, Instagram stands out as a formidable force, particularly among younger audiences who are drawn to its visually-oriented design. The data reveals a substantial engagement rate, with 51% of Generation Z and 58% of Generation Y actively leveraging Instagram for their forays into fashion e-commerce [33]. Instagram’s success in capturing the attention of these younger demographics can be attributed to its unique blend of visual aesthetics and seamless e-commerce integration. The platform’s emphasis on visually captivating content transforms the mere act of scrolling through a feed into a gratifying and immersive shopping experience. By seamlessly integrating e-commerce functionalities, Instagram not only serves as a social hub but also as a virtual marketplace, offering a curated and visually stimulating environment for users to explore and make fashion purchases.

In essence, the combined influence of Facebook and Instagram paints a comprehensive picture of how social media platforms have become integral to the fabric of Swiss e-commerce, catering to diverse age groups and redefining the way consumers interact with and make fashion purchases online. The influence of Facebook and Instagram on fashion e-commerce in Switzerland is profound. These platforms have transformed from mere socializing avenues into virtual shopping malls, where users seamlessly explore, discover, and purchase the latest fashion trends with just a few clicks. This is not surprising because younger generations, particularly millennials, Gen X, and Gen Z, are the primary targets for online fashion purchases in both Switzerland and Italy [3].

Obtain the complete Dagorà and LTCC report: click here!

Source: Dagorà, Consumer Research on E-Commerce Habits & Behavior Focus on Fashion Industry in Italy & Switzerland, Research project, 2023.